These Terms and Conditions apply to all studio and space hire bookings at KD Studios. By making a booking and using the premises, the client agrees to comply with these Terms and Conditions, together with any additional arrangements confirmed in writing.
KD Studios, Unit 8, South Hykeham Business Park, South Hykeham, Lincoln LN6 9NQ
All studio hire bookings must be made through KD Studios’ designated booking channels or by another method agreed in writing.
Full payment of the agreed hire fee is required at the time of booking to secure the requested date and time for standard one-off bookings.
A booking is not confirmed until full payment has been received. An unpaid booking request does not guarantee availability, and KD Studios reserves the right to release the requested date and time.
All hire fees and any applicable additional charges will be communicated to the client before payment or confirmation of the relevant service.
Additional services, equipment, facilities or extended hire time requested after the initial booking must be agreed with KD Studios and may attract additional charges.
KD Studios reserves the right to withhold access to the premises where the required payment has not been received.
Memberships, recurring bookings and ongoing hire arrangements may operate under separate payment schedules and additional terms agreed with KD Studios.
All cancellation and rescheduling requests must be submitted in writing through the relevant booking channel, quoting the client’s booking reference and scheduled booking date.
Where a client wishes to cancel a confirmed booking, the following cancellation terms apply:
A rescheduling request must be made at least 72 hours before the scheduled booking. One complimentary reschedule may be permitted, subject to availability. Further changes may attract an administration fee.
Rescheduled bookings must take place on a date and time agreed with KD Studios. A rescheduled booking cannot automatically be cancelled for a further refund.
If KD Studios needs to cancel a confirmed booking for reasons within its control, the client will be offered a full refund or the opportunity to reschedule to a mutually agreed date.
Where a refund is due, it will normally be returned using the original payment method. Processing times may depend on the payment provider.
Nothing in this section limits any statutory cancellation or refund rights that may apply to the client under UK consumer protection legislation. Where a statutory cancellation right applies, it will take precedence over any conflicting provision in this policy.
Access to the premises will be granted at the confirmed start time of the booking. Early access is not permitted unless expressly agreed with KD Studios in advance.
The booked hire period includes all activities associated with the client’s use of the premises, including arrival, preparation, setup, styling, shooting, filming, recording, pack-down and cleaning.
Clients must complete all activities and vacate the premises by the confirmed end time of their booking.
Late arrival or delayed commencement of activities does not extend the booked hire period, and additional time will not automatically be granted.
Any request to extend a booking must be approved by KD Studios and may be subject to availability and additional charges.
Unauthorised use of the premises beyond the confirmed booking period may result in additional charges.
Clients must ensure that their guests, assistants, suppliers and other attendees have left the premises by the end of the booking period.
A standard studio hire booking includes access to all three studio spaces:
Clients have access to all three spaces during their confirmed booking and may move freely between them without an additional hire fee.
Access to the spaces includes the standard facilities, furniture and props made available by KD Studios. Clients must use these responsibly and return movable items to their original positions after use.
Fixed installations, specialist equipment, backdrop systems, cyclorama surfaces and other studio infrastructure must not be dismantled, relocated or adjusted without permission from KD Studios.
The cyclorama and specialist surfaces in The Lab must be treated with particular care. Clients must not use footwear, substances, props or equipment likely to mark, stain or damage these surfaces.
Podcast recording equipment, microphones, cameras and other production equipment are not included in standard studio hire unless expressly agreed as part of a separate arrangement.
Clients must not remove any furniture, equipment, props, fixtures or other property belonging to KD Studios from the premises.
KD Studios may temporarily restrict access to a particular facility where reasonably necessary for safety, maintenance or repair. Where such a restriction materially affects the agreed booking, KD Studios will discuss an appropriate arrangement with the client.
The premises are intended for creative and professional activities, including photography, videography, podcast production, interviews, content creation, product photography, fashion and editorial shoots, and other similar activities.
Organised events, workshops, meetings, launches, pop-ups, private celebrations and other gatherings require a separate booking arrangement and prior written approval from KD Studios.
Clients must accurately disclose the intended purpose of their booking and the expected number of attendees when making a booking. KD Studios reserves the right to request further information where necessary.
Clients must not use the premises for any unlawful, dangerous or unauthorised activity.
The following activities are prohibited unless expressly approved in writing by KD Studios:
Clients must not materially change the intended purpose of their booking without obtaining prior written approval from KD Studios.
The client is responsible for the conduct and actions of everyone attending the premises under their booking, including guests, models, assistants, contractors, suppliers and other invited persons.
Clients must ensure that all attendees comply with these Terms and Conditions and follow any reasonable instructions given by KD Studios.
Children attending the premises must remain under the direct supervision of a responsible adult at all times.
Clients must comply with the stated occupancy limits and must not bring more people onto the premises than the agreed booking permits.
External suppliers, contractors and service providers engaged by the client must comply with the studio’s rules and any relevant safety instructions.
Clients must not sublet, transfer or otherwise assign their booking to another person or business without prior written approval from KD Studios.
Clients may bring their own food and non-alcoholic drinks, provided these are consumed responsibly and do not create unreasonable mess or risk to the premises, equipment or facilities.
Cooking, food preparation involving heat or oils, open flames, or the use of specialist catering equipment requires prior written approval from KD Studios.
Clients are responsible for removing their rubbish, food packaging and personal belongings at the end of their booking.
KD Studios may require a refundable damage deposit for higher-risk bookings, including events, workshops, private gatherings and other activities where the nature or scale of use reasonably warrants additional protection.
A damage deposit will not ordinarily be required for standard photography, videography or content creation bookings.
Where a deposit is required, the amount and payment arrangements will be communicated to the client before the booking is confirmed.
KD Studios may make reasonable deductions from the deposit to cover evidenced costs arising from:
Any deductions will be proportionate to the actual loss or reasonable cost incurred. Where an item is damaged, its age, condition and reasonable repair or replacement cost will be taken into account.
Any remaining deposit balance will be returned to the client following a reasonable inspection of the premises and facilities after the booking.
If the cost of damage, loss or additional cleaning exceeds the deposit, KD Studios reserves the right to recover the reasonable outstanding amount from the client.
Additional charges will be communicated to the client with an explanation of the relevant damage, loss or additional work where reasonably practicable.
Clients and all attendees must use the premises responsibly and comply with applicable health and safety requirements and any reasonable safety instructions issued by KD Studios.
Smoking and vaping are strictly prohibited throughout the premises.
Clients must not engage in dangerous, reckless or disruptive behaviour or bring prohibited or hazardous materials onto the premises without prior written approval.
Fire exits, access routes, fire extinguishers and other safety equipment must remain unobstructed and accessible at all times.
Clients must not enter restricted areas or interfere with building systems, electrical installations or equipment not made available for their use.
Any accident, injury, hazard, equipment malfunction, spill or damage must be reported to KD Studios immediately.
Clients must leave all spaces in a clean and tidy condition at the end of their booking. This includes:
Clients must not attempt to repair, dismantle or carry out specialist cleaning of equipment, backdrops, the cyclorama or other specialist surfaces without authorisation from KD Studios.
Any breakages, damage, stains, spills or equipment malfunctions must be reported immediately. Clients must not conceal damage or attempt unauthorised repairs.
Excessive cleaning or specialist cleaning required as a result of the client’s use of the premises may be charged in accordance with Section 7.
KD Studios reserves the right to suspend or terminate a booking where there is a genuine and immediate risk to health, safety, property or the reasonable operation of the premises.
Clients may photograph, film and record within the premises for the purpose of their confirmed booking, subject to these Terms and Conditions and any applicable legal requirements.
KD Studios will not photograph, film or otherwise record clients, their guests, their work or their activities for its own marketing, social media, website or promotional purposes without obtaining separate consent.
Where KD Studios wishes to capture promotional content during a booking, permission will be requested in advance and must be expressly agreed. Consent is optional and will not affect the client’s ability to make or use a booking.
Clients are responsible for obtaining any necessary permissions from their own guests, models, employees, contractors or other participants before photographing or filming them.
Clients must ensure that their photography, filming and recording activities respect the privacy and rights of other individuals and comply with applicable laws.
Clients are responsible for taking reasonable care of themselves, their guests and their personal property while using the premises.
KD Studios accepts no responsibility for the loss of, theft of or damage to personal belongings, equipment, valuables or other property brought onto the premises by the client, their guests, assistants, contractors or suppliers, except where such loss or damage arises from negligence or another breach of duty by KD Studios.
Clients are responsible for any loss of or damage to the premises, furniture, fixtures, equipment, props or facilities caused by their actions or omissions, or those of their guests, assistants, contractors, suppliers or other persons attending under their booking. Any recovery of costs will be subject to the provisions of Section 7.
KD Studios will not be liable for loss, damage, cost or expense arising from the client’s use of the premises, including interruption to a shoot, production, event or other activity, except to the extent that it results from negligence, breach of contract or another failure for which KD Studios is legally responsible.
Nothing in these Terms and Conditions excludes or limits KD Studios’ liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Clients are responsible for ensuring that their activities, equipment and arrangements are suitable for the intended use of the premises and comply with applicable laws, regulations and safety requirements.
Nothing in these Terms and Conditions affects a client’s statutory rights under applicable UK consumer protection legislation.
KD Studios collects and processes personal information provided by clients when making enquiries, requesting bookings or using its facilities. This may include names, contact details, booking information and payment-related records.
Personal information will be used for purposes connected with administering bookings, communicating with clients about their hire arrangements, processing payments, providing customer support, maintaining business records and meeting legal or regulatory obligations.
KD Studios will not use clients’ booking contact details to send unsolicited marketing emails, promotional messages or advertising communications. Any marketing communications will require a separate and appropriate lawful basis.
KD Studios may share personal information with trusted service providers where necessary to administer bookings, process payments or operate the business, subject to appropriate safeguards.
KD Studios will take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure.
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected, including applicable accounting, legal and regulatory requirements.
Clients may have rights under applicable data protection legislation, including the right to request access to their personal information, request correction or erasure where applicable, and raise concerns about how their information is handled.
Further information about how KD Studios collects, uses, stores and protects personal information will be provided in its Privacy Policy, available through its website or upon request.
Changes to these terms
KD Studios reserves the right to update or amend these Terms and Conditions from time to time. The version applicable to a booking will be the version in force when the booking is confirmed, unless a change is required by law or otherwise agreed with the client.
Variations to bookings
Any changes to an agreed booking, including changes to the hire period, intended use or additional services, must be agreed with KD Studios in writing. Additional charges may apply where relevant.
Circumstances beyond our control
KD Studios will not be responsible for failure or delay in providing its services where this results from circumstances beyond its reasonable control, including severe weather, fire, flooding, power failure, public emergencies, industrial action or other unforeseen events. Where such circumstances prevent a booking from proceeding, KD Studios will discuss an appropriate alternative with the client, which may include rescheduling or a refund, depending on the circumstances and applicable law.
Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful or unenforceable, that provision will be treated as removed to the extent necessary. The remaining provisions will continue to apply.
No waiver
If KD Studios does not immediately enforce any provision of these Terms and Conditions, this does not mean that it has waived its right to enforce that provision or any other provision at a later date.
Entire agreement
These Terms and Conditions, together with the confirmed booking details and any additional written agreements, form the agreement between KD Studios and the client in relation to the hire. They replace any previous discussions or understandings relating to the same booking, except where otherwise agreed in writing.
Governing law and jurisdiction
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with them will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights or protections available to the client.
Statutory rights
Nothing in these Terms and Conditions affects or restricts any rights or remedies that clients are entitled to under applicable consumer protection legislation.
By completing a booking with KD Studios, the client confirms that they have had the opportunity to read and agree to these Terms and Conditions.
